Volpe & Associates proudly announces its twenty-year anniversary as a Rochester-based premium print and packaging company. When 62.8 percent of all new businesses fail in their first five years, the longevity of Volpe & Associates is unusual.
Steve Volpe, owner and CEO of Volpe & Associates, shares his insight on how his company has survived so long in what he describes as, “a revolving-door industry.” He credits his longevity to two things: respecting the client and building trust with the business community.
“Client respect means listening then delivering,” Volpe says. Over the years Volpe has noticed distinct trends in customer demands. “People want less volume in a shorter amount of time in addition to highly customized solutions.” Volpe expanded his capabilities and in the process of doing so has pioneered what a print shop can accomplish within extremely short periods of time while accommodating unusual requests. Volpe maintains, “We won’t ever hit cruise control. It’s a rapidly changing world and we remain flexible enough to keep up with its pace on behalf of our clients.”
This attitude is best summarized by one of Volpe & Associate’s clients, Jim Payne, VP of Marketing at SeniorsFirst. “The combination of Volpe’s broad portfolio of promotional materials, willingness to explore new options when needed, and tenacious can-do attitude makes Volpe the perfect marketing vendor partner.”
As for building trust within the business community Volpe says he’s been shocked when professionals fall short of their commitments and responsibilities. “Reputation is essential for sustaining a healthy business. Without it you have no chance of growing,” says Volpe. Volpe has expanded their reputation for trust across the country, serving clients as far away as California.
Volpe & Associates opened twenty years ago offering folders, binders, and boxes. They quickly expanded their niche to meet the growing interest in business cards. Today, their clients enjoy the benefits of working with an established, experienced, and flexible print and packaging company. Volpe & Associates now offer everything in promotional packaging–from embossing to lamination and prototypes to package accessories. True to Volpe’s ongoing commitment, flexibility and complete focus on customer needs he offers easy-to-implement turnkey solutions from concept-to-completion. For more information on Volpe & Associates and their 20-year anniversary call (585)720-0380 or visit www.VolpePackaging.com
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